Balanced capacitySTART HERE
PawthosX One
$499/ month
A great starting point for everyday hospital operations.
Every feature. Unlimited users.
Included each month
- AI actions
- 3,000
- SMS texts
- 2,500
- Voice minutes
- 500
- Storage
- 500 GB
- Payment readers
- 2
PawthosX One · United States pricing
Every feature.
Every user.
One clear price.
No per-doctor charges. No modules you have to unlock. Your plan changes the AI, messaging, voice and storage capacity you get each month—not which workflows you can use.
Unlimited users & veterinarians All One features included Public usage rates
Talk through my practice’s pricing From $499/month for a hospital, $299/month for One Mobile. Overages, payment processing and optional hardware are separate.
United Kingdom pricing (GBP) ·Other regions 90-Day Pilot (written terms apply) Eligible annual-plan data conversion offer
Your practice. Your options.
Let's figure it out.
Tell us what you're using. We'll put together a package estimate, a real software comparison, and a practical path to switching.
Current softwareStep 1 of 4
What PIMS are you using?
We'll use the same comparison information available on our website. Select one—or tell us if you're starting fresh.
No account or email required. The US calculator uses public prices; UK pricing is here.
Independent customer perspectives
A little perspective from the floor.
Real feedback, linked to the original reviews. We think the people using the software should have a voice.
Read the full reviews Watch Dr. Lewis on video“Thank you for giving us back time”
More time for the team
Lisa Hepworth
Trustpilot · Independent review
All the numbers, available when you need themFull pricing, allowances, hardware & feesEverything is still transparent. Open the details to explore every package, usage charge and optional service.
Pick your capacity
Same software. Different allowances.
Every plan includes the entire PawthosX One feature set and unlimited users and veterinarians. These options simply change how much AI, messaging, voice and storage capacity is included each month.
More messaging
One + Client Success
$599/ month
More room for reminders, follow-ups and client communication.
Every feature. Unlimited users.
Included each month
- AI actions
- 4,000
- SMS texts
- 7,500
- Voice minutes
- 750
- Storage
- 750 GB
- Payment readers
- 2
More AI capacity
One + Intelligence
$649/ month
For clinics with heavier AI and workflow usage.
Every feature. Unlimited users.
Included each month
- AI actions
- 12,000
- SMS texts
- 3,500
- Voice minutes
- 1,000
- Storage
- 1 TB
- Payment readers
- 2
Highest capacity
One Complete
$749/ month
Our largest standard allowances and a premium support level.
Every feature. Unlimited users.
Included each month
- AI actions
- 18,000
- SMS texts
- 8,500
- Voice minutes
- 1,500
- Storage
- 2 TB
- Payment readers
- 2
One Mobile
For ambulatory and mobile practices. The One feature set, with mobile-sized capacity.
$299/month
1,500 AI actions · 1,000 SMS · 250 voice minutes · 250 GB storage · no included readers
Explore One MobileOne Flex
A lower base fee with variable charges tied to actual use. Unlimited users and every feature remain included.
$350/month base + usage
1,500 AI actions · 1,000 SMS · 250 voice minutes · 250 GB storage · one included reader
Understand usage-based billingUS monthly rates. Additional consumption, optional devices, processing and applicable third-party charges are separate.
Included with every One plan
The software is not a menu of upgrades.
The workflows your practice needs are part of One. Choose your plan for monthly capacity, not to unlock treatment sheets, AI scribing, reminders or reporting.
Clinical
- SOAP notes and medical records
- Treatment sheets and care plans
- Estimates and digital signatures
- Dental charting and clinical workflows
Practice operations
- Scheduling and appointment flow
- Inventory and medication workflows
- Invoices and checkout
- Reporting and practice insights
Connected care
- AI-assisted documentation
- Client communications and reminders
- Pawsworth client experience
- Imaging and referral workflows
All features are available in One; actual usage still counts against the plan allowance. Some workflows require compatible equipment, third-party services or setup. Optional hardware, processing and excess usage are priced separately.
Every allowance. In actual numbers.
No seat math. No mystery bundles.
The entire US capacity matrix. Every number below is an included allowance, not a fee to unlock a feature. Switch plans as your workflow needs change—not because you hired another doctor.
| Monthly included | One Mobile | PawthosX One | + Client Success | + Intelligence | One Complete | One Flex |
|---|---|---|---|---|---|---|
| Monthly platform | $299 | $499 | $599 | $649 | $749 | $350 base + usage |
| Staff & veterinarians | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| AI actions / month | 1,500 | 3,000 | 4,000 | 12,000 | 18,000 | 1,500 |
| SMS texts / month | 1,000 | 2,500 | 7,500 | 3,500 | 8,500 | 1,000 |
| Voice minutes / month | 250 | 500 | 750 | 1,000 | 1,500 | 250 |
| Storage | 250 GB | 500 GB | 750 GB | 1 TB | 2 TB | 250 GB |
| Included readers | 0 | 2 | 2 | 2 | 2 | 1 |
| AI clinical scribing | Included | Included | Included | Included | Included | Included |
Readers are PawthosX-owned unless separately purchased. Optional additional hardware and processing charges are separate.
One Flex also includes a variable component; see usage pricing below. WhatsApp availability and charges vary by market.
How pricing actually works
We don't charge for people.
We measure the work.
Your monthly subscription covers the platform and included usage. When a clinic goes beyond its allowance, these are the US reference rates—so you can understand how an invoice grows before it does.
Usage
AI actions
$15
per 1,000 weighted actions
A unit of AI work—not a user, note subscription or raw token charge. A SOAP or discharge generation is normally 1 action; complex workflows use more.
Usage
SMS & WhatsApp
$20
per 1,000 US SMS texts
Client communications are metered separately from AI. SMS allowances are shown per plan. WhatsApp availability and pricing depend on country and message type.
Usage
Voice
$25
per 1,000 phone minutes
Telephony AI, routing and call-summary minutes. These are not the same meter as Solo.'s ambient scribing minutes.
Usage
Data storage
$25
per additional 500 GB
Your storage allocation covers hosted practice data and files, including storage-heavy imaging workflows. No per-seat storage surcharge.
What counts as an AI action?
Weighted, not tokensRoutine tasks consume less. Heavier analysis is weighted by complexity. These are default examples, not a claim that every workflow costs one action.
SOAP note generation1 action
Discharge instructions1 action
Client summary or estimate explanation1 action
Imaging / lab interpretation assistance3 actions
Large record / multi-document summary3–10 actions
Deep case research5–20 actions
Clarity before you commit
Know the units. Know the rate. Keep the choice.
No per-user, per-veterinarian or feature-unlock charges on One. Included allowances reset monthly. Additional consumption, optional hardware, payment processing and third-party services are separate. Your written agreement defines final billing details, approvals and any regional exceptions.
WhatsApp is not automatically included in the US SMS allowance; availability and charges are confirmed by market. Solo. is individually licensed, with a separate scribing-minute allowance.
See the impact for yourself
Put your own usage into the picture.
No email. No call. Enter a typical month, choose a plan and see what is included versus what could exceed it. The original full stack calculator is still here, too.
Illustrative monthly use
PawthosX One
Weighted AI actions
3,000 included · 4,500 entered
+1,500 over
≈ $22.50 at unit rate
US SMS texts
2,500 included · 3,000 entered
+500 over
≈ $10 at unit rate
Phone AI / voice minutes
500 included · 550 entered
+50 over
≈ $1.25 at unit rate
Data stored
500 included · 600 entered
+100 over
≈ $5 at unit rate
Platform
$499/mo
Excess use at published unit rates
≈ $38.75
This is a mathematical comparison at published per-unit rates, not a billing quote. Actual invoice increments, rounding, discounts, third-party charges, payment processing, optional hardware and taxes follow your agreement. WhatsApp is excluded because its pricing varies by market. One Flex is excluded because its variable activity charge is not fully specified.
Understand the invoice
What changes the number you pay.
There is a difference between a starting price, an estimate and an agreed monthly bill. Here are the four things to check.
01
Your chosen subscription
Choose a $499–$749/month One capacity level, $299/month One Mobile, or $350/month Flex base plus variable consumption.
02
Only the usage over your allowance
AI $15 / 1,000 weighted actions; US SMS $20 / 1,000 texts; voice $25 / 1,000 minutes; storage $25 / 500 GB. WhatsApp pricing varies by market.
03
Optional equipment & services
Local Node $20/month; additional readers $10/month; Orville devices $10–$15/month each. Connectivity, taxes and third-party costs may be separate.
04
Payments & special programs
Payment-processing charges are separate. Annual conversion offers, transition discounts and the 90-Day Pilot are subject to eligibility and written terms.
Hardware & infrastructure
Add what the team actually needs.
Local infrastructure and payment hardware without turning every piece into an upfront capital expense.
PawthosX Node
Local infrastructure for clinics that need selected intelligence, ScreenPresence, IoT or xPACS workflows closer to the practice.
$20/mo
Payment terminals
Add readers where the team needs them to speed up checkout.
Additional card reader$10/mo
Mobile terminal$10/mo
Orville devices
Add supported Orville voice hardware where hands-free access actually helps the team move through the day.
Per device$10–$15/mo
Pricing questions
Straight answers, including the caveats.
Does PawthosX charge per user or veterinarian?
No. PawthosX One packages include unlimited users and veterinary professionals. Every PawthosX One plan includes all One software features, unlimited staff and unlimited veterinarians. Plans vary by included AI, SMS, voice and storage capacity, hardware and support level—not by feature access or seat count.
Do I have to pay extra to unlock treatment sheets or other clinical features?
No. Treatment sheets, AI-assisted clinical documentation, estimates, communications, reporting and the full PawthosX One feature set are included at every One capacity level. Actual usage counts against your plan allowances, and some workflows need compatible hardware or third-party services.
What changes when I choose a more expensive plan?
Monthly capacity and some service levels, not feature access. Higher levels include different amounts of weighted AI actions, SMS texts, voice minutes, storage and included payment readers. No per-user or per-doctor subscription fees are added.
What is PawthosX One Flex?
One Flex starts at $350/month plus a usage-aligned variable portion. It includes 1,500 AI actions, 1,000 SMS texts, 250 voice minutes, 250 GB storage and one PawthosX-owned reader. Additional consumption and optional services may be charged separately.
Is AI scribing included or charged separately?
Clinical AI scribing is part of the paid PawthosX One platform; it is not another per-doctor subscription. AI-assisted SOAP generation typically counts as one weighted AI action against the monthly plan allowance. Complex AI work may consume multiple actions.
What are the AI, SMS and storage limits?
The US plan matrix publishes monthly AI actions, SMS texts, voice minutes, storage and readers for every plan. US additional usage reference rates are $15 per 1,000 weighted AI actions, $20 per 1,000 SMS texts, $25 per 1,000 voice minutes, and $25 per additional 500 GB storage. WhatsApp rates and availability vary by market.
What is different between Legacy Exit and Contract Freedom?
Legacy Exit is a staged introductory discount for qualifying practices. Contract Freedom offsets eligible platform fees during an approved overlap with an existing vendor contract, for up to 24 months. They are distinct programs and should not be assumed stackable unless agreed in writing.
What does the 90-Day Fit Guarantee cover?
The 90-Day Fit Guarantee is subject to the applicable written offer and eligibility. Ask for the exact start date, conditions, exclusions and remedy in writing; the label alone does not describe those terms.
What is the Legacy Exit Plan?
For qualifying practices, the Legacy Exit Plan uses a 24-month agreement with PawthosX Payments required. The current program structure shown on this page provides no platform cost for months 1–3, 25% off the selected plan or package for months 4–12, 10% off for months 13–24, and standard pricing from month 25 onward. Eligibility and written program terms apply.
What is the De Novo Launch Plan?
For qualifying new practices, the De Novo Launch Plan uses a 24-month agreement with PawthosX Payments required. The current program structure shown on this page is $199 per month for months 1–6, 25% off the selected plan or package for months 7–18, and standard pricing from month 19 onward. Eligibility and written program terms apply.
How much is PawthosX One Mobile?
PawthosX One Mobile is $299 per month. Optional mobile add-ons shown on this page include a Mobile Connectivity Kit at $75 per month and a mobile terminal lease at $10 per month.
How much does a PawthosX Node cost?
The optional PawthosX Node is listed at $20 per month. Eligible One hospital plans include two PawthosX-owned payment readers; additional readers are listed at $10 per month. One Mobile includes no reader, and One Flex includes one.
How much do Orville devices cost?
Supported Orville devices are listed at $10 to $15 per month per device on this page. The exact device rate depends on the hardware option selected for the clinic.
Can I estimate my PawthosX setup before contacting anyone?
Yes. The original Build your stack calculator lets you configure a One or One Mobile package, hardware and legacy software comparison. The allowance table shows monthly included AI, messaging, voice and storage; overage charges are additional to the calculator estimate.
Other countries
Find PawthosX where you practice.
This page shows US pricing in USD. Other markets have different prices, offers and service terms. Use the local pricing page when available, or visit the regional website.
United KingdomEnglish · GBP pricingMexicoEspañol · MXN pricingCanadaEnglish · Regional siteCanadaFrançais · Site régionalGermanyEnglish · Regional siteDeutschlandDeutsch · Länderseite
US questions? Contact our US team · +1 (302) 294-7911. UK inquiries: UK contact.
Build the setup before you talk to anyone.
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